1.when you receive package,please not be hurry to signing,open the package to have a check.
2.if product packing or products are damaged,please take pictures or video to us,and not sign,we will contact the shipping company at the first time to solve your question.
3.thanks for your good understanding!
1. Please make sure the address , phone number, post code and full name are correct ,when making the order. if you have made the order and want to fix the imformations , please cancel the order, and reorder again.
2. The parcel will sent out within 1-3 days after the payment cleared.
3. Since the import policies of different countries are different, if customs procedures need to pay tariffs, buyers need to pay the tariffs.special requirement, make a note to let us know.
4. If Items is not received in 60 days,we will 100% refund
5. Please do not open dispute within 60days,Thanks for your kindly.
1. You have 7 days to contact us and 30 days to return it from the date it was received. If the item is in your possession more than 7 days, it is considered used and we will not issue you a refund or exchange. There are NO exceptions! Shipping costs are paid by the seller and the buyer in half.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and your po #.
3. We will refund the full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, after both buyer and seller cancel the transaction from aliexpress. Or you can choose a replacement.
4.We will bear all the shipping cost if the Product (s) is (are) not as advertised.
1. Please contact us before returning defective or incorrect items.
2. Please keep the returned items in an unused state, and keep the original packaging, including the box and label.
3. Return defective or wrong items within 7 days after receipt.
4. Due to changes in mentality, we do not allow refunds or exchanges, and free shipping is non-refundable.
We maintain high standards of excellence and strive for 100% customer satisfaction! Your opinion is very important. We request that you contact us immediately before leaving neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
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