1) If you need extra sheet to match, please contact us.
2) Duvet Cover is used to cover our comforter or quilt, it without filling inside.
3) Due to the light and screen difference, the item's color may be slightly different from the pictures.
4) Due to hand made tailor, please allow 3-5cm size differ.
You can pay using Paypal ,Boleto, Visa, MasterCard, QIWI, Western Union, Maestro debit card, WebMoney and bank transfer.
1. We will send the product within 5 working days once your payment is completed.
2. please make sure you have wrote full name / complete address / correct post code and telephone No., if you need to change shipping information,pls tell us as soon as possible.
3. If order big or parcel weight enough, we will choose UPS,e-EMS,EMS,DHL…
4. Import duties, taxes and charges are not included in the item price or shipping charges.
5. if you do not receive your parcel,kindly contact us for a partial /full refund after confirm the problem each other,thank you.
Refund & Returns & Resend
1. If there is any problem with our product, please send us package and product photo to us immediately, you can request returning or refunding within 7days after receiving the items.
2. please contact with our customer service first before returning or opening dispute to against us.
1. Your feedback is extremely important to us. Please kindly leave positive feedback and 5 stars if you are satisfied with our items and services.
2. If you are not satisfied with the items you ordered, please contact us before leaving negative feedback. We can work together to solve any problems.
Any problem, just contact us directly.